Terms & Conditions

1. Introduction

Throughout the site (pocha.co.nz), the terms “we”, “us” and “our” refer to Pocha (the website and business); "client", “customer”, “visitor”, “you” and “your” refer to any legal entity visiting our website.

By accessing or using any part of the site, you agree to be bound by these terms and conditions. If you do not agree to all the terms and conditions of this agreement, then you should not access the website or use any services.

Any new webpages, features or tools which are added to the current website shall also be subject to these terms and conditions. You can review the most current version of the terms and conditions at any time on this page.

We reserve the right to update, change or replace any part of the Terms & Conditions at any time. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

pocha.co.nz is operating in New Zealand and this agreement is governed by the laws of New Zealand.

2. General

We reserve the right to refuse any of our services to anyone for any reason at any time. ​ You agree not to reproduce, duplicate, copy, sell, resell, exploit or hack any portion of our website, content and elements on our website.

3. Inaccuracies & Errors

Occasionally there may be information on our site or our other (social media) channel(s) that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, articles and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information if any information in the website or our (social media) channels is inaccurate at any time without prior notice.

We undertake no obligation to update, amend or clarify information in the services or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the service or on any related website should be taken to indicate that all information on the website has been modified or updated.

4. Prices & Orders

Prices for our products and services are subject to change without notice. We reserve the right at any time to modify or discontinue our products (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the service.

You are responsible for providing us with complete and accurate details when filling in your details during your purchase (or an enquiry to purchase) on our website. We may ask you to provide any additional information or confirm the details you provided. We reserve the right to refuse any orders to anyone for any reason at any time. This may happen when the requested product is not available, an error occurs in the price of the product or fraud/exploit has been detected. ​ If we do reject your order, we will notify you (via email) of that rejection at the time you place the order or within a reasonable time frame (after you have submitted your order).

5. Services

We reserve the right but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer.

6. Third-Party, Content, Programs & Tools

We may provide you with access to third-party tools/links which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

We shall have no liability whatsoever arising from or relating to your use of optional third-party tools/links. Any use by you of optional tools/links offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools/links are provided by the relevant third-party provider(s)

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7. Privacy Policy

We collect, hold, use and disclose your personal information in a respectful manner. Our Privacy Policy is incorporated into these terms and conditions. For more information, please visit our Privacy Policy page.

This website uses cookies to analyse the traffic and improve user experience. You agree to accept cookies by continuing the use of this website. Please accept cookies for optimal performance.

By using this our website, you agree for us to collect, hold, use and disclose your personal information listed in your Privacy Policy page.

8. Contact

If you have any questions, please visit our Contact page and get in touch with us.